1. Introduction
Welcome to Comfort Chefs (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information from you when you visit our website, place an order, subscribe to our newsletter, or contact us for any other reason. This information may include:
- Name
- Email address
- Phone number
- Billing and delivery address
- Payment information
- Order history
2.2 Non-Personal Information
We also collect non-personal information about your visit to our website. This data is used to enhance your experience and may include:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of visit
- Referring website
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you regarding your orders and inquiries
- Sending newsletters and promotional materials (with your consent)
- Improving our website and services
- Conducting market research and analysis
- Ensuring the security of our website
4. Sharing Your Information
We respect your privacy and do not sell or trade your personal information. However, we may share your information with trusted third parties to:
- Process payments and deliver orders
- Provide customer support
- Conduct marketing and advertising
- Comply with legal obligations
These third parties are required to maintain the confidentiality and security of your information.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our website. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.
7. Your Rights
You have the right to:
- Access and review your personal information
- Correct any inaccuracies in your personal information
- Request the deletion of your personal information
- Opt-out of receiving promotional communications
To exercise these rights, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Comfort Chefs
Email: info@comfortchefs.co.za
Phone: 082 719 4373
Thank you for trusting Comfort Chefs with your personal information. We are committed to protecting your privacy and providing a secure online experience.