Frequently Asked Questions – Welcome to the Comfort Chefs FAQ page. Here, we have compiled answers to some of the most common questions we receive. If you have any other queries, please do not hesitate to contact us.
Frozen meals are delivered within 4-6 working days in Bloemfontein, and 7-10 working days in other provinces. We strive to deliver your meals as quickly as possible while ensuring they arrive fresh and ready to enjoy.
Yes, orders can be picked up from our kitchen in Bloemfontein, Monday to Friday from 8AM-5PM.
Pickup Address: C/o West Burger and Selborne
Bloemfontein
9301
Picking up your order is a great way to save on delivery charges and get your meals sooner.
Pickups from our kitchen in Bloemfontein do not incur any delivery charges.
Bloemfontein: R50.
Welkom, Brandfort, Theunissen, Virginia, Odendaalsrus, Wesselsbron & Bultfontein: R174.
Gauteng: R250
For deliveries to the rest of the country, the delivery charge is R450.
To ensure the best taste and quality, please follow these reheating instructions:
Microwave (recommended): Remove the meal from the freezer.
Remove the plastic covering from the container.
The container is microwave-safe so you can place it directly in the microwave.
Heat on high for 3-5 minutes, or until thoroughly heated. Stir halfway through the heating time for even warming.
Let the meal sit for 1-2 minutes before serving.
Oven: Preheat your oven to 180°C (350°F).
Remove the meal from the freezer and transfer it to an oven-safe dish if necessary.
Cover with aluminum foil to prevent drying out.
Bake for 20-30 minutes, or until the meal is thoroughly heated.
Absolutely! We cater to various dietary needs with a variety of meal options including:
Kids Meals
Bachelor Packs
Pensioner Packs
Family Meals
Low Carb Meals
Diabetic Meals
These specially designed packs ensure that everyone can enjoy nutritious and delicious meals that suit their dietary requirements.